General Manager Operations - Tourism & Hospitality

Are you a visionary leader with a passion for transforming tourism and hospitality landscapes? Central Cipta Murdaya, a pioneering name in Indonesia's development sector, is seeking a dynamic General Manager Operations to spearhead our ambitious projects in Lampung. As the General Manager Operations, you will be responsible for overseeing the day-to-day operations of our tourism and hospitality ventures, ensuring they run smoothly and efficiently. This role offers a unique opportunity to be part of a growing company and make a significant impact on the tourism and hospitality industry in Indonesia.

In this role, you will work closely with a team of experienced professionals to develop and implement strategies that enhance guest satisfaction and operational excellence. You will be using industry-leading tools like Salesforce and QuickBooks to manage operations and ensure financial health. This position is perfect for someone who is ready to take on a leadership role and drive success in a fast-paced environment.

Join Central Cipta Murdaya and be at the forefront of shaping the future of tourism and hospitality in Lampung. If you are a strategic thinker with a proven track record in operations management, we want to hear from you.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of tourism and hospitality projects, ensuring they meet high standards of quality and efficiency.
• Develop and implement operational strategies to enhance guest satisfaction and operational excellence.
• Manage and mentor a team of operations professionals, fostering a culture of continuous improvement.
• Utilize Salesforce and QuickBooks to manage operations and financial health.
• Ensure compliance with all relevant laws and regulations.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Collaborate with cross-functional teams to drive overall business objectives.
• Represent the company at industry events and conferences.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hotel Management, or a related field.
• Minimum of 10 years of experience in operations management within the tourism and hospitality industry.
• Proven track record of successfully managing large-scale operations.
• Strong leadership and team management skills.
• Proficiency in using Salesforce and QuickBooks.
• Certification in Lean Six Sigma or a similar operations management framework is a plus.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.

🛠️ Keahlian

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